Natural Foods Department Manager Job Opening – Sunny Farms Country Store (Sequim, WA)

July 29th 2020

Natural Foods Department Manager, Sunny Farms – Sequim, WA


  • Guide and empower natural foods staff and model how to actively engage customers, ensuring they receive unparalleled hospitality and professional service.
  • Represent Sunny Farms in the community with a positive image.
  • Participate enthusiastically with genuine care for our shared success.
  • Create a welcoming environment for everyone.


  • Train, schedule, and maintain a readied team that keeps the department fully stocked and rotated.
  • Search for ways for the team to be more efficient and faster at helping our customers and deliver extraordinary customer service while serving as a role model.
  • Ensure that the sales floor, shelves, displays, aisles, and storage areas are maintained in a clean, orderly condition, satisfying Health Department, and store safety standards.
  • Ensure safety and quality of food products by monitoring storage conditions, temperatures, and shelf life, discounts short dated product.
  • Ensure that department staff follows all health code and safety procedures and cleaning schedules.
  • Assist customers with special orders (Buyer’s Club).
  • Identify and address performance and personnel issues in a timely manner and in adherence to Sunny Farm’s policies.
  • Promote sales through active discussions with customers, offering product recommendations, and discussing current promotions and assisting customers to locate any product throughout the store.
  • Assisting in managing (directing, coordinating) as well as participate in moving freight, facing product, hanging tags, rotating, cleaning, markdowns, stocking and backstock, merchandising with other departments, pricing, greeting customers, building displays, ordering and setting seasonal items, and taking inventory.
  • Handing register functions including cashiering, managing customer returns, addressing customer complaints, and covering registers as necessary.
  • Provide on-the-job training to new personnel, ensuring they learn exceptional customer service and the proper and safe operation (at minimum) of the following equipment: telephones and paging system, cardboard baler, electric pallet jack, and any other equipment used by the department.
  • Identify and support the development of associates who show promise or interest in increased responsibility.
  • Manage margins, COGs, and overall department profitability including minimizing shrink and maximizing effective purchasing.
  • Possess a sense of urgency in the completion of tasks.

Supervisory Responsibilities. Supervisory responsibilities include supervising, coordinating, and evaluating the activities of department staff to include training, planning, assigning and directing work, appraising performance in a timely manner, rewarding, disciplining, addressing complaints, and resolving problems.

Qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job duties/responsibilities as listed in this job description are representative only and not exhaustive of the tasks than an employee may be required to perform.

Education and/or Experience. High School diploma or GED and a minimum of five years related retail experience in a natural foods retail environment. Supervisory experience, (interviewing, training, and performance evaluation), knowledge of natural foods industry trends, and exposure to basic financial concepts (sales, cost of sales, and margin) required.

Language Skills. Read, analyze and interpret general business documents. Write reports and business correspondence. Communicate effectively and pleasantly with all customers, vendors, and staff, under all circumstances.

Mathematical Skills. Perform basic mathematical skills in order to manage a profitable operation including concepts such as fractions, percentages, ratios, and proportions. Perform mathematical skills using units of American money and weight measurement, and volume.

Computer Skills. Proficient in MS Word, Excel and Outlook.

Reasoning Abilities. Apply common sense understanding to carry out simple instructions in written or oral form. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written or oral form.

Other Qualifications. Meets the state minimum requirement to work with equipment (cardboard baler, forklif,t and pallet jacks).

Certificates, Licenses, Registrations, Training

  • Food Handler’s Safety Training
  • Valid State Food Handler’s Permit

Physical Demands & Safety Expectations. Most positions at Sunny Farms require physical effort to varying degrees. This may include using personal protective equipment when and where required, understanding ergonomic safety, chemical hazards and safe lifting techniques. No staff may pose a direct threat to the health and safety of self or others by willfully engaging in unsafe behaviors.

The physical demands listed below are representative of those that must be met by you to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, you are regularly required to stand for prolonged periods of time, walk, use hands, fingers, handle, feel, reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, taste, smell, talk, and hear.

You must continuously lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment. The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the associate is frequently exposed to moving mechanical parts, occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is usually moderate.

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an associate may be required to perform. The Employer reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.

Please send your resume and cover letter to Sarah Thomas at  [email protected]