Store Support Manager Job Opening – Central Co-op, Seattle

Central Co-op
March 18th 2021

Store Support Manager (SSM)

Compensation commensurate with experience

Want to be an integral part of a progressive, dynamic workplace devoted to supporting small vendors, local farmers, and transformative community impact? Central Co-op Seattle, a natural foods cooperative with over 14,000 members, is hiring a full-time Store Support Manager! This job is a great fit for someone with a passion for fresh foods, who thrives on teamwork, creativity, and working with people in a dynamic, fast-paced environment. Central Co-op offers competitive salaried wages, 100% employer-paid-premium health/dental/vision insurance, a 4% employer-matching 401k, grocery discount, and four weeks of vacation time annually! Plus, what’s better than getting to know you’re making a positive difference in the world?


Position Summary

The Store Support Manager (SSM) oversees the Store Support Coordinator (SSC) team and cashiering teams, the backbone of general operations at Central Co-op. This role is ideal for an experienced manager, who is adept at wearing many hats, and is passionate about leadership and team-building.

Position Responsibilities

The primary responsibility of the Store Support Manager is to facilitate both high-level and day-to-day store operations at Central Co-op.

This includes:

· Working closely and collaboratively with other store leadership to uphold and communicate operating standards and procedures

● Nurtures a work environment that empowers, energizes and supports staff as stakeholders in the many facets of operating a successful cooperative community

● Crafting schedules with attentiveness to the delicate balance between providing exceptional service and maintaining fiscal sustainability

● Developing and maintaining positive relationships with vendors and community partners

● Maintaining a well-informed, bird’s-eye perspective on all store operations, and influencing innovative solutions

● Training new staff, and nurturing a culture of continuing education for all

● Delivering and modeling phenomenal customer service, at all levels

● Upholding procedures for opening/closing the store


● 3+ years of experience in retail grocery management and/or supervision

● Exemplary communication, delegation, and oversight skills

● Demonstrated ability to show nimbleness and adaptiveness in a fast-changing industry

● A desire to work as part of a collaborative management team, and build strong, positive connections with staff

● Proficiency at prioritizing and multi-tasking, and thriving on balancing multiple responsibilities

● Experience with training and mentoring

● The ability to exercise discretion when necessary

● Flexibility in scheduling, and the capability to work evenings and weekends

● Ideally, experience working in a Natural Foods, cooperative, and/or union environment